It’s time to shine
Become an All-Star Host
The All-Star Host program spotlights and rewards the highest-rated and most experienced hosts on Berseo.
You’ll stand out with special badging in search results and on your listing and profile. Guest can even filter their searches to easily find All-Star Hosts.
As an All-Star Host, you’ll jump to the top of the queue when you contact Customer Support through the Help Center.
When Berseo assists guests with booking a vehicle, you’ll be among the first hosts we call.
How to become an All-Star Host
Every three months, we’ll check if your host performance over the past year meets the following benchmarks. If it does, you’ll earn All-Star Host status for the next cycle.
10+ completed trips
All-Star Hosts have hosted at least 10 trips in the past year. Your guests can feel confident knowing they’re in experienced hands.
90% five-star ratings
At least 90% of All-Star Hosts’ rated trips earn five stars, so your guests know they can expect an excellent experience.
95% commitment rate
All-Star Hosts cancel less than 5% of their booked trips. Guests love having peace of mind when planning their adventures.
95% response rate
All-Star Hosts respond to at least 95% of their trip requests. Guests count on getting a timely response from hosts.
90% acceptance rate
All-Star Hosts accept at least 90% of trip requests. Guests expect their requests will be accepted when the vehicle appears available.
Shoot for the stars
Keep up the great progress and rise to All-Star status.