Checking in for a trip

Verify your identity

• Meeting your host in person: Present your current, valid license
• Checking in for a Berseo trip: No photos or documentation needed; we verified your identity when you booked the vehicle

Document vehicle condition

• Check that the vehicle meets legal requirements, is safe to drive
  • If the vehicle is unsafe or unsatisfactory, don’t complete check-in
  • Report the vehicle to Customer Support (1-516-260-5757)
• Take photos documenting the vehicle’s condition
  • This is essential to protect yourself in case of pre-existing damage or issues and to manage reimbursement requests for post-trip incidentals